Resolved after 9 hours 25 minutes, affecting Edge Services - North America East, on October 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Edge Services - North America East
Update timeline
- identified Oct 20, 2025, 12:32 PM UTC
We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.
- monitoring Oct 20, 2025, 12:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 11:57 PM UTC
This incident has been resolved.
Your product runs on more than Lotame
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services