Lotame Outage History
Lotame is up right nowPingoru has recorded 61 incidents for Lotame: 13 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 17 of 720 (2%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 519 (0%) |
Incidents, newest first
Notice August 25, 2026 Platform UI/API Degradation 30m
Started Aug 25, 2026, 02:15 PM UTC· resolved Aug 25, 2026, 02:45 PM UTC
- resolved Aug 25, 2026, 02:54 PM UTC
There were briefly platform login issues between 10:15 and 10:45AM EDT. This issue has been resolved.
Notice June 29, 2026 Dropbox Outage –
Started Jun 29, 2026, 12:15 PM UTC· resolved Jun 29, 2026, 12:15 PM UTC
- resolved Aug 05, 2026, 04:39 PM UTC
Dropbox was briefly unavailable between 8:15 and 8:45AM. The issue was resolved and client access was confirmed.
Major April 22, 2026 Edge Services Degredation 2h 2m Edge Services - Asia, Edge Services - Europe
Started Apr 22, 2026, 03:29 PM UTC· resolved Apr 22, 2026, 05:32 PM UTC
- identified Apr 22, 2026, 03:29 PM UTC
Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.
- monitoring Apr 22, 2026, 03:39 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 22, 2026, 04:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 22, 2026, 05:32 PM UTC
This incident has been resolved.
Minor April 20, 2026 UI/API Maintenance 14h 51m
Started Apr 20, 2026, 12:40 AM UTC· resolved Apr 20, 2026, 03:31 PM UTC
- monitoring Apr 20, 2026, 10:00 PM UTC
THIS IS A SCHEDULED EVENT Apr 20, 18:00 - 19:00 EDT Apr 15, 14:17 EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive.
Minor April 15, 2026 Dropbox Maintenance –
Started Apr 15, 2026, 11:00 PM UTC· resolved Apr 15, 2026, 11:00 PM UTC
- resolved Apr 15, 2026, 11:00 PM UTC
Apr 15, 19:00 EDT Completed - The scheduled maintenance has been completed. Apr 15, 18:00 EDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 8, 15:45 EDT Scheduled - The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame Dropbox, during which there will be brief periods when the Dropbox will be unresponsive. Tag serving, data collection, audience extraction, and the Lotame DMP UI are not impacted by this maintenance.
Minor January 6, 2026 Edge Services Migration –
Started Jan 06, 2026, 05:22 PM UTC· resolved Jan 06, 2026, 05:22 PM UTC
- resolved Jan 06, 2026, 05:22 PM UTC
Jan 6, 12:22 EST Completed - The scheduled maintenance has been completed. Jan 6, 12:00 EST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 29, 15:11 EST Scheduled - Lotame Ops will perform a migration to some of our edge services. During this time there may be changes in performance and responses for impacted regions.
Minor October 20, 2025 Regional Edge Services Degradation –
Started Oct 20, 2025, 09:57 PM UTC· resolved Oct 20, 2025, 09:57 PM UTC
- resolved Oct 20, 2025, 09:57 PM UTC
Oct 20, 17:57 EDT Resolved - This incident has been resolved. Oct 20, 08:53 EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct 20, 08:32 EDT Identified - We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.