Resolved after 2 hours 2 minutes, affecting Edge Services - Asia and Edge Services - Europe, on April 22, 2026.
We are continuing to monitor for any further issues.
Affected components
Edge Services - AsiaEdge Services - Europe
Update timeline
- identified Apr 22, 2026, 03:29 PM UTC
Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.
- monitoring Apr 22, 2026, 03:39 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 22, 2026, 04:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 22, 2026, 05:32 PM UTC
This incident has been resolved.
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