Lotame incident

File Transfer Degradation

Resolved after 32 minutes, affecting File Transfers, on August 19, 2019.

monitoring Aug 19, 2019, 07:15 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 19, 2019, 07:01 PM UTC
Resolved
Aug 19, 2019, 07:34 PM UTC
Duration
32m
Detected by Pingoru
Aug 19, 2019, 07:01 PM UTC

Affected components

File Transfers

Update timeline

  1. investigating Aug 19, 2019, 07:01 PM UTC

    We are experiencing degraded performance for file transfers to/from booth.crwdcntrl.net. While connections and transfers are working, they are slower than normal.

  2. monitoring Aug 19, 2019, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 19, 2019, 07:15 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 19, 2019, 07:34 PM UTC

    This incident has been resolved.

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