Resolved after 1 hour 49 minutes, affecting File Transfers, on October 8, 2019.
A fix has been implemented and we are monitoring the results.
Affected components
File Transfers
Update timeline
- investigating Oct 08, 2019, 07:12 PM UTC
We are currently investigating an issue with our file transfer infrastructure preventing some clients from logging in. We will update this page as we have updates.
- monitoring Oct 08, 2019, 07:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2019, 09:02 PM UTC
This incident has been resolved.
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