Resolved after 7 hours 49 minutes, affecting Admin API, on October 15, 2019.
We are continuing to monitor for any further issues.
Affected components
Admin API
Update timeline
- investigating Oct 15, 2019, 08:49 PM UTC
We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs). Users may experience slow responses and/or timeouts on requests retrieveing audience or behavior data.
- monitoring Oct 15, 2019, 08:53 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 15, 2019, 09:01 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 16, 2019, 02:04 PM UTC
This incident has been resolved.
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