Lotame incident

Lotame Platform API Degradation

Resolved after 56 minutes, affecting Admin API, on October 16, 2019.

investigating Oct 16, 2019, 05:14 PM UTC

We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs). Users may experience slow responses and/or timeouts on requests retrieveing audience or behavior data.

Started: Oct 16, 2019, 05:14 PM UTC
Resolved: Oct 16, 2019, 06:10 PM UTC
Duration: 56m
Detected by Pingoru: Oct 16, 2019, 05:14 PM UTC

Affected components

Admin API

Update timeline

investigating Oct 16, 2019, 05:14 PM UTC

We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs). Users may experience slow responses and/or timeouts on requests retrieveing audience or behavior data.
resolved Oct 16, 2019, 07:06 PM UTC

This incident has been resolved.

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