Lotame incident

Lotame Platform UI/API Degradation

Resolved after 10 minutes, affecting Admin API and User Interface, on December 10, 2019.

monitoring Dec 10, 2019, 03:13 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 10, 2019, 03:07 PM UTC
Resolved
Dec 10, 2019, 03:17 PM UTC
Duration
10m
Detected by Pingoru
Dec 10, 2019, 03:07 PM UTC

Affected components

Admin APIUser Interface

Update timeline

  1. investigating Dec 10, 2019, 03:13 PM UTC

    We are experiencing failures authenticating new login attempts on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) We will provide more information on this ticket as it becomes available.

  2. monitoring Dec 10, 2019, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 10, 2019, 03:17 PM UTC

    This incident has been resolved.

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