Resolved after 10 minutes, affecting Admin API and User Interface, on December 10, 2019.
A fix has been implemented and we are monitoring the results.
Affected components
Admin APIUser Interface
Update timeline
- investigating Dec 10, 2019, 03:13 PM UTC
We are experiencing failures authenticating new login attempts on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) We will provide more information on this ticket as it becomes available.
- monitoring Dec 10, 2019, 03:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 10, 2019, 03:17 PM UTC
This incident has been resolved.
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