Resolved after 19 minutes, affecting Admin API and User Interface, on January 9, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
Admin APIUser Interface
Update timeline
- investigating Jan 09, 2020, 05:38 PM UTC
We are experiencing an interruption of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience lost connections and timeouts on requests. We will provide more information on this ticket as it becomes available.
- identified Jan 09, 2020, 05:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 09, 2020, 05:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 09, 2020, 05:58 PM UTC
This incident has been resolved.
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