Resolved after 51 minutes, affecting Edge Services - Asia and Edge Services - Australia and 1 more, on March 18, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
Edge Services - AsiaEdge Services - AustraliaEdge Services - EuropeEdge Services - North America EastEdge Services - North America WestEdge Services - South America
Update timeline
- investigating Mar 18, 2020, 05:33 PM UTC
We are experiencing an outage in Lotame Edge Services. Responses from behavior collection endpoints and audience extraction calls may be degraded.
- identified Mar 18, 2020, 05:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 18, 2020, 06:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2020, 06:51 PM UTC
This incident has been resolved.
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