Lotame incident

Regional Edge Services Degradation

Resolved after 38 minutes, affecting Edge Services - Asia, on April 7, 2020.

monitoring Apr 07, 2020, 07:02 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 07, 2020, 06:33 PM UTC
Resolved
Apr 07, 2020, 07:11 PM UTC
Duration
38m
Detected by Pingoru
Apr 07, 2020, 06:33 PM UTC

Affected components

Edge Services - Asia

Update timeline

  1. investigating Apr 07, 2020, 07:02 PM UTC

    We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board.

  2. monitoring Apr 07, 2020, 07:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2020, 07:11 PM UTC

    This incident has been resolved.

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