Lotame incident

Data Processing Delays

Resolved after 10 hours 49 minutes, on May 3, 2020.

monitoring May 03, 2020, 02:44 PM UTC

Our data processing infrastructure is running behind which may cause incomplete stats to be displayed in the Lotame Platform User Interface and reported by the API. No data has been lost, and we will close this incident when the backlogged is cleared.

Started
May 03, 2020, 02:44 PM UTC
Resolved
May 04, 2020, 01:34 AM UTC
Duration
10h 49m
Detected by Pingoru
May 03, 2020, 02:44 PM UTC

Update timeline

  1. monitoring May 03, 2020, 02:44 PM UTC

    Our data processing infrastructure is running behind which may cause incomplete stats to be displayed in the Lotame Platform User Interface and reported by the API. No data has been lost, and we will close this incident when the backlogged is cleared.

  2. resolved May 04, 2020, 01:34 AM UTC

    This incident has been resolved.

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