Resolved after 1 hour 52 minutes, affecting Edge Services - Asia, on June 15, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
Edge Services - Asia
Update timeline
- investigating Jun 15, 2020, 03:11 PM UTC
We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.
- monitoring Jun 15, 2020, 04:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2020, 04:22 PM UTC
This incident has been resolved.
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