Lotame incident

Regional Edge Services Outage

Resolved after 50 minutes, affecting Edge Services - South America, on October 10, 2020.

monitoring Oct 10, 2020, 10:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 10, 2020, 09:28 PM UTC
Resolved
Oct 10, 2020, 10:18 PM UTC
Duration
50m
Detected by Pingoru
Oct 10, 2020, 09:28 PM UTC

Affected components

Edge Services - South America

Update timeline

  1. investigating Oct 10, 2020, 10:04 PM UTC

    We are experiencing an outage with Lotame Edge Services. Behavior Collection Points and audience extraction calls may unavailable, experience high latency, or timeouts in the affected regions as indicated by the status board.

  2. monitoring Oct 10, 2020, 10:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 10, 2020, 10:18 PM UTC

    This incident has been resolved.

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