Lotame incident

Regional Edge Services Outage

Resolved after 39 minutes, affecting Edge Services - Europe, on April 24, 2021.

investigating Apr 24, 2021, 06:57 PM UTC

We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board.

Started
Apr 24, 2021, 05:02 PM UTC
Resolved
Apr 24, 2021, 05:42 PM UTC
Duration
39m
Detected by Pingoru
Apr 24, 2021, 05:02 PM UTC

Affected components

Edge Services - Europe

Update timeline

  1. investigating Apr 24, 2021, 06:57 PM UTC

    We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board.

  2. resolved Apr 24, 2021, 07:00 PM UTC

    This incident has been resolved.

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