Lotame incident

Regional Edge Services Outage

Resolved after 1 hour 15 minutes, affecting Edge Services - Europe, on May 2, 2021.

investigating May 05, 2021, 09:24 PM UTC

Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

Started
May 02, 2021, 04:30 PM UTC
Resolved
May 02, 2021, 05:45 PM UTC
Duration
1h 15m
Detected by Pingoru
May 02, 2021, 04:30 PM UTC

Affected components

Edge Services - Europe

Update timeline

  1. investigating May 05, 2021, 09:24 PM UTC

    Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

  2. resolved May 05, 2021, 09:24 PM UTC

    This incident has been resolved.

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