Lotame incident

Regional Edge Services Outage

Resolved after 30 minutes, affecting Edge Services - Asia and Edge Services - Europe, on May 9, 2021.

investigating Jul 16, 2021, 04:23 PM UTC

We are experiencing an outage in Lotame Edge Services. Behavior Collection Points and audience extraction calls are unable to complete in the affected regions as indicated by the status board. We will update this incident as information becomes available.

Started
May 09, 2021, 02:30 PM UTC
Resolved
May 09, 2021, 03:00 PM UTC
Duration
30m
Detected by Pingoru
May 09, 2021, 02:30 PM UTC

Affected components

Edge Services - AsiaEdge Services - Europe

Update timeline

  1. investigating Jul 16, 2021, 04:23 PM UTC

    We are experiencing an outage in Lotame Edge Services. Behavior Collection Points and audience extraction calls are unable to complete in the affected regions as indicated by the status board. We will update this incident as information becomes available.

  2. resolved Jul 16, 2021, 04:23 PM UTC

    This incident has been resolved.

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