Lotame incident

Regional Edge Services Outage

Resolved after 49 minutes, affecting Edge Services - Australia, on June 17, 2021.

monitoring Jun 17, 2021, 03:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 17, 2021, 07:43 AM UTC
Resolved
Jun 17, 2021, 08:32 AM UTC
Duration
49m
Detected by Pingoru
Jun 17, 2021, 07:43 AM UTC

Affected components

Edge Services - Australia

Update timeline

  1. investigating Jun 17, 2021, 03:37 PM UTC

    Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

  2. monitoring Jun 17, 2021, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 17, 2021, 03:37 PM UTC

    This incident has been resolved.

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