Resolved after 16 hours 15 minutes, affecting Admin API and User Interface, on July 21, 2021.
The issue has been identified and a fix is being implemented.
Affected components
Admin APIUser Interface
Update timeline
- investigating Jul 27, 2021, 08:10 PM UTC
We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests. We will provide more information on this ticket as it becomes available.
- investigating Jul 27, 2021, 08:11 PM UTC
We are continuing to investigate this issue.
- identified Jul 27, 2021, 08:12 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 27, 2021, 08:12 PM UTC
This incident has been resolved.
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