Lotame incident

Lotame Platform UI/API Degradation

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Resolved after 1 hour 50 minutes, affecting Admin API and User Interface, on December 15, 2021.

identified Dec 15, 2021, 06:02 PM UTC

We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests.

Started
Dec 15, 2021, 06:02 PM UTC
Resolved
Dec 15, 2021, 07:52 PM UTC
Duration
1h 50m
Detected by Pingoru
Dec 15, 2021, 06:02 PM UTC

Affected components

Admin APIUser Interface

Update timeline

  1. identified Dec 15, 2021, 06:02 PM UTC

    We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests.

  2. resolved Dec 15, 2021, 07:52 PM UTC

    This incident has been resolved.

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