Lotame incident

Edge Services Degradation

Resolved after 5 hours, affecting Edge Services - South America, on November 3, 2022.

investigating Nov 08, 2022, 09:35 PM UTC

Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

Started
Nov 03, 2022, 01:00 PM UTC
Resolved
Nov 03, 2022, 06:00 PM UTC
Duration
5h
Detected by Pingoru
Nov 03, 2022, 01:00 PM UTC

Affected components

Edge Services - South America

Update timeline

  1. investigating Nov 08, 2022, 09:35 PM UTC

    Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

  2. resolved Nov 08, 2022, 09:35 PM UTC

    This incident has been resolved.

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