Lotame incident

Edge Services Degradation

Resolved after 14 minutes, affecting Edge Services - Asia and Edge Services - Australia and 1 more, on November 8, 2022.

investigating Nov 08, 2022, 09:38 PM UTC

We are continuing to investigate this issue.

Started
Nov 08, 2022, 09:00 PM UTC
Resolved
Nov 08, 2022, 09:15 PM UTC
Duration
14m
Detected by Pingoru
Nov 08, 2022, 09:00 PM UTC

Affected components

Edge Services - AsiaEdge Services - AustraliaEdge Services - EuropeEdge Services - North America EastEdge Services - North America WestEdge Services - South America

Update timeline

  1. investigating Nov 08, 2022, 09:38 PM UTC

    Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

  2. investigating Nov 08, 2022, 09:38 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 08, 2022, 09:39 PM UTC

    This incident has been resolved.

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