Resolved after 3 hours 50 minutes, affecting Admin API and User Interface, on August 30, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Admin APIUser Interface
Update timeline
- investigating Aug 30, 2024, 02:12 PM UTC
We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests. We will provide more information on this ticket as it becomes available.
- identified Aug 30, 2024, 03:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 30, 2024, 04:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 30, 2024, 06:03 PM UTC
This incident has been resolved.
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