Lotame incident

Regional Edge Services Degradation

Resolved on October 20, 2025.

resolved Oct 20, 2025, 09:57 PM UTC

Oct 20, 17:57 EDT Resolved - This incident has been resolved. Oct 20, 08:53 EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct 20, 08:32 EDT Identified - We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.

Started
Oct 20, 2025, 09:57 PM UTC
Resolved
Oct 20, 2025, 09:57 PM UTC
Duration
–
Detected by Pingoru
Oct 20, 2025, 09:57 PM UTC

Update timeline

  1. resolved Oct 20, 2025, 09:57 PM UTC

    Oct 20, 17:57 EDT Resolved - This incident has been resolved. Oct 20, 08:53 EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct 20, 08:32 EDT Identified - We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.

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