Lotame experienced a minor incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 20, 2025, 09:57 PM UTC
Oct 20, 17:57 EDT Resolved - This incident has been resolved. Oct 20, 08:53 EDT Monitoring - A fix has been implemented and we are monitoring the results. Oct 20, 08:32 EDT Identified - We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.