LoopUp incident

Cloud Telephony Admin Portal - Phone Users

Minor Resolved View vendor source →

LoopUp experienced a minor incident on January 27, 2023 affecting Admin Portal, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2023, 12:54 PM UTC
Resolved
Jan 30, 2023, 03:38 PM UTC
Duration
3d 2h
Detected by Pingoru
Jan 27, 2023, 12:54 PM UTC

Affected components

Admin Portal

Update timeline

  1. monitoring Jan 27, 2023, 12:54 PM UTC

    We are currently experiencing minor delays when adding and removing users in our admin portal. As a result, it may take slightly longer than usual for your change to replicate, but please allow up to 24 hours as standard. We believe the sync delay is related to the recent Microsoft outage. We're sorry to be holding you up. If you've any questions, our Support Team are available 24/7 at [email protected].

  2. resolved Jan 30, 2023, 03:38 PM UTC

    This incident has been resolved. Replication times are back to normal. If you experience any other issues, please contact us at [email protected].