LoopUp experienced a minor incident on November 13, 2024 affecting Europe, the Middle East and Africa, lasting 18h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 13, 2024, 04:10 PM UTC
We have identified possible issues affecting outbound domestic calls in Czechia. The issue has been escalated to our downstream carrier, and we are actively working with them to resolve it. We will provide further updates as soon as possible. Thank you for your patience and understanding. If you have any immediate questions or concerns, please reach out to us at [email protected].
- resolved Nov 14, 2024, 10:17 AM UTC
We believe the issue affecting outbound domestic calls in Czechia is now resolved. Please test your service, and if you experience any further issues, do not hesitate to let us know at [email protected]. Thank you for your patience and understanding.