LoopUp experienced a minor incident on January 21, 2025 affecting Asia-Pacific, lasting 7h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Asia-Pacific
Update timeline
- investigating Jan 21, 2025, 10:12 AM UTC
We have identified an issue affecting some local services in Thailand. Our team is actively working with the carrier in question to restore service as quickly as possible. Thank you for your patience and understanding. If you have any immediate questions or concerns, please do not hesitate to contact us at [email protected].
- resolved Jan 21, 2025, 05:59 PM UTC
The carrier has confirmed that service in Thailand has now been restored. If you experience any issues, please do not hesitate to let us know at [email protected]. Thank you for your patience and understanding.