GoToMyPC incident

GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions

Resolved after 2 hours 41 minutes, affecting GoTo Meeting and GoTo Webinar and 1 more, on March 18, 2026.

resolved Mar 18, 2026, 06:19 PM UTC

We have confirmed that the issue has been resolved and that all systems are 100% operational.

Started
Mar 18, 2026, 03:37 PM UTC
Resolved
Mar 18, 2026, 06:19 PM UTC
Duration
2h 41m
Detected by Pingoru
Mar 18, 2026, 03:37 PM UTC

Affected components

GoTo MeetingGoTo WebinarGoTo Training

Update timeline

  1. investigating Mar 18, 2026, 03:37 PM UTC

    We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions. Our engineers are working to identify the issue and will provide another update shortly.

  2. identified Mar 18, 2026, 03:51 PM UTC

    Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

  3. identified Mar 18, 2026, 03:58 PM UTC

    We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed. We will provide another update shortly.

  4. monitoring Mar 18, 2026, 04:04 PM UTC

    Our engineers have corrected the issue and we are monitoring recovery across all services which were affected. We will continue monitoring the situation and provide a final update shortly.

  5. resolved Mar 18, 2026, 06:19 PM UTC

    We have confirmed that the issue has been resolved and that all systems are 100% operational.

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