GoToMyPC incident
LogMeIn Rescue, Pro, Central, and G2ARS v5 - session failure
Ongoing since 02:08 PM UTC, affecting Rescue and Pro/Central.
We are still actively investigating LogMeIn Rescue, Pro, Central, and G2ARS v5 attended session not starting and unattended devices not deployed. LogMeIn Rescue customers can trust the applet as a workaround. Pro, Central and G2ARS v5 customers can continue to retry. Our engineers are working to identify the issue. Another update will follow.
Affected components
Update timeline
- investigating Oct 29, 2026, 02:08 PM UTC
We are actively investigating reports that some LogMeIn Rescue, Pro, Central, and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly.
- investigating Oct 29, 2026, 02:45 PM UTC
We are still actively investigating LogMeIn Rescue, Pro, Central, and G2ARS v5 attended session not starting and unattended devices not deployed. LogMeIn Rescue customers can trust the applet as a workaround. Pro, Central and G2ARS v5 customers can continue to retry. Our engineers are working to identify the issue. Another update will follow.
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