Resolved after 22 minutes, affecting Pro/Central and Hamachi, on July 9, 2025.
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Affected components
Update timeline
- investigating Jul 09, 2025, 05:30 AM UTC
We are actively investigating reports that some Pro and Central customers may be experiencing a "D error" while logging in to their accounts.
- identified Jul 09, 2025, 05:34 AM UTC
Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.
- monitoring Jul 09, 2025, 05:42 AM UTC
Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.
- resolved Jul 09, 2025, 05:53 AM UTC
We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
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