LogMeIn GoTo APIs incident
LogMeIn Rescue and G2ARS v5 - new session fails
Ongoing since 06:38 PM UTC, affecting Rescue.
Our engineers have identified the issue and are now actively working towards a resolution. In the meantime, customers can retry their action as a workaround. We will provide another update once new information is available.
Affected components
Update timeline
- investigating Oct 28, 2026, 06:38 PM UTC
We are actively investigating reports that some LogMeIn Rescue and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly.
- identified Oct 28, 2026, 06:59 PM UTC
Our engineers have identified the issue and are now actively working towards a resolution. In the meantime, customers can retry their action as a workaround. We will provide another update once new information is available.
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