Is LogMeIn GoTo APIs down?

Last checked 1m ago
Current status
LogMeIn GoTo APIs is having a partial outage

Active incident: LogMeIn Rescue, Pro, Central, and G2ARS v5 - session failure

  • Official status page: status.goto.com
  • Checked every 5 minutes
  • 61 components tracked

LogMeIn GoTo APIs is reporting a partial outage right now (last checked 1m ago). Some components are affected; others remain operational.

Real-time LogMeIn GoTo APIs status, recent outages, and incident history: pulled directly from LogMeIn GoTo APIs's official status page at status.goto.com every 5 minutes. Pingoru tracks 61 LogMeIn GoTo APIs services and has captured 25 incidents in the last 90 days (98.61% uptime). Get email, Slack, Discord, or webhook alerts the moment LogMeIn GoTo APIs reports a new incident, free for 3 monitors, no credit card.

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LogMeIn GoTo APIs uptime 98.61% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 7h 2m
    Started Oct 29, 2026, 02:08 PM UTC
    RescuePro/Central
    Timeline · 6 updates
    • investigating · Oct 29, 2026, 02:08 PM UTC

      We are actively investigating reports that some LogMeIn Rescue, Pro, Central, and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly.

    • investigating · Oct 29, 2026, 02:45 PM UTC

      We are still actively investigating LogMeIn Rescue, Pro, Central, and G2ARS v5 attended session not starting and unattended devices not deployed. LogMeIn Rescue customers can trust the applet as a workaround. Pro, Central and G2ARS v5 customers can continue to retry. Our engineers are working to identify the issue. Another update will follow.

    • identified · Oct 29, 2026, 03:22 PM UTC

      Our engineers are seeing improvements and are actively working towards a full resolution. We will provide another update shortly.

    • monitoring · Oct 29, 2026, 03:46 PM UTC

      Our engineers are confirming that all services are functional. We will continue monitoring the situation for an extended period and provide a final update later.

    • monitoring · Oct 29, 2026, 06:51 PM UTC

      We are investigating a renewed increase in activity related to the recent issue affecting LogMeIn Rescue, Pro, Central, and G2ARS v5. Our engineers have not yet observed a corresponding increase in signing failures and are validating service health and customer impact. We’ll provide another update momentarily.

    • monitoring · Oct 29, 2026, 07:27 PM UTC

      Our engineers we are confirming that all services are functional once again. We will continue monitoring the situation and provide updates as needed.

    Latest: Our engineers we are confirming that all services are functional once again. We will continue monitoring the situation and provide updates as needed.

Recent outages & incidents

Past 90 days
  1. Resolved 2h 44m
    Started Oct 28, 2026, 06:38 PM UTC · Resolved Oct 28, 2026, 09:22 PM UTC
    Rescue
    Timeline · 5 updates
    • investigating · Oct 28, 2026, 06:38 PM UTC

      We are actively investigating reports that some LogMeIn Rescue and G2ARS v5 customers may be experiencing attended session not starting and unattended devices not deployed. Our engineers are working to identify the issue and will provide another update shortly.

    • identified · Oct 28, 2026, 06:59 PM UTC

      Our engineers have identified the issue and are now actively working towards a resolution. In the meantime, customers can retry their action as a workaround. We will provide another update once new information is available.

    • identified · Oct 28, 2026, 07:58 PM UTC

      Our engineers are still actively working towards a resolution with our solution provider. We will provide another update shortly.

    • monitoring · Oct 28, 2026, 08:19 PM UTC

      Our engineers have corrected the issue and we are seeing signs of improvement. We will continue monitoring the situation closely and provide a final update.

    • resolved · Oct 28, 2026, 09:22 PM UTC

      We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

    Latest: We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to …

  2. Resolved 54m
    Started Oct 22, 2026, 07:51 PM UTC · Resolved Oct 22, 2026, 08:45 PM UTC
    PSTN Calls - Inbound
    Timeline · 4 updates
    • investigating · Oct 22, 2026, 07:51 PM UTC

      We are actively investigating reports that some GoTo Connect customers in Brazil may be experiencing inbound calls failing to connect. Our engineers are working to identify the issue and will provide another update shortly.

    • identified · Oct 22, 2026, 08:06 PM UTC

      Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

    • monitoring · Oct 22, 2026, 08:37 PM UTC

      Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

    • resolved · Oct 22, 2026, 08:45 PM UTC

      We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

    Latest: We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to …

  3. Resolved 1h 24m
    Started Oct 10, 2026, 04:56 AM UTC · Resolved Oct 10, 2026, 06:20 AM UTC
    Pro/Central
    Timeline · 4 updates
    • investigating · Oct 10, 2026, 04:56 AM UTC

      We are actively investigating reports that some LogMeIn Pro and Central customers may be experiencing issues while accessing the website. Our engineers are working to identify the issue and will provide another update shortly.

    • identified · Oct 10, 2026, 05:22 AM UTC

      Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

    • monitoring · Oct 10, 2026, 05:56 AM UTC

      Our engineers have corrected the issue and we are confirming that all services are functional. We will continue monitoring the situation and provide a final update shortly.

    • resolved · Oct 10, 2026, 06:20 AM UTC

      We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

    Latest: We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to …

  4. Resolved 31m
    Started Sep 29, 2026, 03:03 PM UTC · Resolved Sep 29, 2026, 03:35 PM UTC
    GoTo MeetingGoTo WebinarGoTo Training
    Timeline · 4 updates
    • investigating · Sep 29, 2026, 03:03 PM UTC

      We are actively investigating reports that some GoTo Meeting, Webinar or Training customers may be experiencing intermittent issues with webcam or screen share. Our engineers are working to identify the issue and will provide another update shortly.

    • identified · Sep 29, 2026, 03:13 PM UTC

      Our engineers have identified the issue and are now actively working towards a resolution. In the meantime, customers can close and restart their session. We will provide another update when available.

    • monitoring · Sep 29, 2026, 03:23 PM UTC

      Our engineers have corrected the issue and we are confirming that all services are functional. However, ongoing affected sessions should be restarted to be fully resolved. We will continue monitoring the situation and provide a final update shortly.

    • resolved · Sep 29, 2026, 03:35 PM UTC

      We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

    Latest: We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to …

  5. Resolved 3h 32m
    Started Sep 23, 2026, 12:53 PM UTC · Resolved Sep 23, 2026, 04:26 PM UTC
    PSTN Calls - Inbound
    Timeline · 4 updates
    • investigating · Sep 23, 2026, 12:53 PM UTC

      We are actively investigating reports that some GoTo Connect customers may be experiencing receiving inbound calls. Outbound calls and internal extensions calls are not affected. Our engineers are working with our PSTN peers to identify the issue and will provide another update shortly.

    • identified · Sep 23, 2026, 01:31 PM UTC

      Our engineers have identified the issue and are now actively working towards a resolution. We will provide another update shortly.

    • monitoring · Sep 23, 2026, 01:43 PM UTC

      Our engineers have corrected the issue and we are monitoring the successful establishment of incoming calls. We will continue monitoring the situation and provide a final update shortly.

    • resolved · Sep 23, 2026, 04:26 PM UTC

      We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

    Latest: We have confirmed that the issue has been resolved and that all systems are 100% operational. We will conduct an internal review of this issue and make appropriate improvements to …

See the full LogMeIn GoTo APIs outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse LogMeIn GoTo APIs outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 61 components checked every 5 minutes
54incidents recorded
35last 12 months
12last 90 days
11 hourstypical duration, 12 months

The longest incident in the last year, GoTo Customer Engagement - Whatsapp campaign issues on August 4, 2026, ran for 10 days. 52 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Pro/Central10
  • VoIP Calls - GoTo Connect Web10
  • Rescue8
  • Administration Portal7
  • VoIP Calls - GoTo Connect Mobile7

Latest incidents

Outage history

Past 90 days · 12 incidents View full outage history →