LogicMonitor incident

LogicMonitor is currently investigating potential impacts to our Account Access Component(s).

Resolved after 4 hours 38 minutes, affecting Account Access, on October 27, 2026.

identified Oct 28, 2026, 03:15 AM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 27, 2026, 11:05 PM UTC
Resolved
Oct 28, 2026, 03:43 AM UTC
Duration
4h 38m
Detected by Pingoru
Oct 27, 2026, 11:05 PM UTC

Affected components

Account Access

Update timeline

  1. investigating Oct 27, 2026, 11:05 PM UTC

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.

  2. identified Oct 28, 2026, 03:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 28, 2026, 03:43 AM UTC

    This incident has been resolved.

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