LogicMonitor had 16 outages in the last 2 years totaling 2244h 25m of downtime — averaging 0.7 incidents per month.
There were 16 LogicMonitor outages since September 22, 2025 totaling 2244h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
This incident has been resolved.
LogicMonitor identified technical abnormalities impacting a customer account in the US West region. The affected service was restarted and has recovered. Due to a technical issue with our internal service disruption workflow, we were unable to publish a StatusPage notification while the event was occurring. This notification is being posted retrospectively for transparency. We will continue to monitor the affected service.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
LogicMonitor has implemented corrective actions and confirmed that data is flowing normally. We continue to monitor the affected components while investigating the root cause and developing a permanent corrective solution. We will provide additional updates as the investigation progresses.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
Log Alert processing is experiencing delays for a subset of customers in the US West 2 region. Log alerts may be delayed or queued during this time. All other alerting services are operating normally. We are actively working to resolve the issue and will provide updates as they are available
We are continuing to investigate this issue.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
This incident has been resolved.
We are currently investigating an issue affecting metric alert evaluation in our US-East-1 region. Some customers may experience delayed metric-based alerts. Portal access, log ingestion, and data collection are not currently affected. This issue is related to an ongoing infrastructure event in our US-East-1 cloud provider environment. We are actively monitoring and will provide updates as the situation develops.
The issue affecting metric alert evaluation in our US-East-1 region has been resolved. Alert processing has returned to normal and we are no longer observing delays. This issue was related to an infrastructure event within our cloud provider’s US-East-1 region, which has now been mitigated. We will continue to monitor to ensure stability.
LogicMonitor is performing a global update across all portals on a rolling basis. During this activity, most customers may experience brief portal inaccessibility lasting approximately 2–5 minutes. These updates will occur during normal business hours and are not limited to scheduled maintenance windows. This activity will not impact data ingestion and persistence or alert evaluation. If you have any questions or need assistance, please contact Support at https://support.logicmonitor.com.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
We are currently experiencing degraded data ingestion performance due to an outage affecting one of our upstream infrastructure providers. This is resulting in delays and, in some cases, temporary gaps in data ingestion for a subset of LogicMonitor environments. Our team is actively monitoring the situation and working to minimize impact as our provider implements mitigations. While traffic is still flowing through most systems, ingestion rates remain below normal levels. We will continue to provide updates as more information becomes available and mitigation efforts progress. Thank you for your patience.
We are continuing to experience intermittent issues with data ingestion, caused by the upstream infrastructure provider incident. These disruptions are affecting how data is processed and delivered across parts of our platform. In some cases, this may result in delays or potential data loss, though the full scope of impact is still being assessed. Our teams are actively working to mitigate the issue where possible, but we currently do not have full control over the upstream disruptions contributing to this behavior. Our teams continue to monitor the situation closely and are exploring additional mitigation strategies where possible. We will provide another update as soon as we have more information. We sincerely apologize for the impact and appreciate your patience as we work through this issue.
We are observing significant improvements in our data ingestion rates and error rates are declining as our upstream provider continues to mitigate issues. We will continue to monitor the situation and provide additional updates as the situation evolves.
Although data ingestion and error rates have returned to normal levels and all services are fully operational, we are continuing to monitor until we are satisfied that the situation has stabilized.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
This incident has been resolved.
LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. We will update once we have further information on the full scope of impact.
We are continuing to investigate the issue, our team is actively working to identify the root cause and will provide additional updates as soon as more information is available.
Resolution efforts are in progress and will share more information soon.
Our teams continue to implement corrective actions and will keep customers updated as progress is made.
A fix has been implemented and we’re monitoring service operations to ensure full recovery.
All services have been fully restored and the incident has been resolved. We are continuing to monitor for sustained stability.