Resolved after 17 hours 53 minutes, on April 7, 2016.
No further issues have been observed or reported in the last several hours so this incident has been resolved. We apologise for the inconvenience.
Update timeline
- identified Apr 07, 2016, 06:04 AM UTC
We are aware of an outage that is causing the Travel Management Platform to display a "500" error. We are aware of the cause and expect the issue to be resolved soon.
- identified Apr 07, 2016, 06:11 AM UTC
This issue has been resolved for the majority of our clients. We expect the issue to be fully resolved for everyone soon. We apologise for the inconvenience.
- identified Apr 07, 2016, 07:06 AM UTC
Some functionality relating to the Messages feature is degraded. We are working on restoring this functionality and apologise for the inconvenience.
- monitoring Apr 07, 2016, 08:17 AM UTC
Functionality has now been restored. We will continue to monitor and apologise for the inconvenience.
- resolved Apr 07, 2016, 11:58 PM UTC
No further issues have been observed or reported in the last several hours so this incident has been resolved. We apologise for the inconvenience.
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