Resolved after 2 hours 18 minutes, on November 23, 2016.
All users are now able to open trips as expected. Contact us via [email protected] and let us know if you see anything to the contrary. Please accept our sincere apologies for any inconvenience this may have caused.
Update timeline
- investigating Nov 23, 2016, 11:02 PM UTC
Some users are seeing a "something went wrong" error when trying to open trips. We are investigating and will provide an update soon.
- identified Nov 24, 2016, 12:00 AM UTC
We have identified the cause of this behaviour. An update to address it is under development and will be released as soon as possible.
- resolved Nov 24, 2016, 01:20 AM UTC
All users are now able to open trips as expected. Contact us via [email protected] and let us know if you see anything to the contrary. Please accept our sincere apologies for any inconvenience this may have caused.
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