Resolved after 1 hour 23 minutes, on August 9, 2017.
All testing, logs and reports from clients indicate this has now been resolved. If you run into anything out of the ordinary, please contact our support team at [email protected]. We apologise for any inconvenience this may have caused.
Update timeline
- investigating Aug 09, 2017, 12:52 AM UTC
We are investigating reports that travellers are unable to load the Locomote booking module. We will provide updates as we learn more.
- identified Aug 09, 2017, 01:13 AM UTC
We have identified the cause of the "something went wrong" message travellers are seeing when attempting to use the Locomote booking module. We are working to resolve this as quickly as possible.
- monitoring Aug 09, 2017, 01:57 AM UTC
Most travellers are now able to use the Locomote booking module again. We expect the situation to continue to improve over the next half hour or so.
- resolved Aug 09, 2017, 02:16 AM UTC
All testing, logs and reports from clients indicate this has now been resolved. If you run into anything out of the ordinary, please contact our support team at [email protected]. We apologise for any inconvenience this may have caused.
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