LockSelf Outage History

LockSelf is up right now

LockSelf had 8 outages in the last 2 years totaling 77h 46m of downtime — averaging 0.3 incidents per month.

There were 8 LockSelf outages since September 25, 2025 totaling 77h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://lockself.statuspage.io

Minor August 5, 2026

Indisponibilité de service

Detected by Pingoru
Aug 05, 2026, 01:23 PM UTC
Resolved
Aug 05, 2026, 02:41 PM UTC
Duration
1h 18m
Affected: LockSelf Cloud Public
Timeline · 3 updates
  1. investigating Aug 05, 2026, 01:23 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 05, 2026, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2026, 02:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 30, 2026

Problème d'accès via certains réseaux

Detected by Pingoru
Jul 30, 2026, 12:41 PM UTC
Resolved
Jul 31, 2026, 12:35 PM UTC
Duration
23h 54m
Affected: LockSelf Cloud Privé - Région eu-west-2LockSelf Cloud Privé - Région SecNumCloud
Timeline · 3 updates
  1. investigating Jul 30, 2026, 12:41 PM UTC

    Nous avons identifié un incident affectant l'accès au service depuis certains réseaux. Nos équipes travaillent actuellement à en déterminer l'origine. Nous revenons vers vous dès que nous avons plus d'informations.

  2. investigating Jul 30, 2026, 02:04 PM UTC

    Si vous disposez d'une connectivité redondante (double fibre, multi-WAN, SD-WAN, ou tout autre lien de secours (4G/5G par exemple)) le fait de basculer sur le lien alternatif permet généralement de contourner le problème, l'incident ne touchant que certains réseaux. En parallèle, nous poursuivons nos investigations afin de déterminer l'origine du problème.

  3. resolved Jul 31, 2026, 12:35 PM UTC

    Les perturbations réseau qui affectaient l'accès au service chez certains opérateurs sont terminées. Le service est de nouveau pleinement accessible. Nous reviendrons prochainement vers vous avec des éléments plus détaillés sur l'origine de ces perturbations

Read the full incident report →

Minor June 30, 2026

Service Degradation

Detected by Pingoru
Jun 30, 2026, 12:48 PM UTC
Resolved
Jun 30, 2026, 01:38 PM UTC
Duration
50m
Affected: LockSelf Cloud Public
Timeline · 4 updates
  1. investigating Jun 30, 2026, 12:48 PM UTC

    We have identified degraded response times on our public cloud platform. Our teams are currently investigating the root cause of this slowdown. We will update this page as soon as more information becomes available.

  2. monitoring Jun 30, 2026, 01:07 PM UTC

    The root cause of the degraded response times has been identified and a fix has been applied. Performance has returned to normal. We are continuing to monitor the service to confirm stability before closing this incident.

  3. monitoring Jun 30, 2026, 01:20 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 30, 2026, 01:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 21, 2026

Problème d'accès à LockSelf pour certains clients

Detected by Pingoru
May 21, 2026, 04:14 PM UTC
Resolved
May 21, 2026, 04:34 PM UTC
Duration
19m
Affected: LockSelf Cloud Privé - Région eu-west-2
Timeline · 3 updates
  1. investigating May 21, 2026, 04:14 PM UTC

    We are currently investigating this issue.

  2. monitoring May 21, 2026, 04:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2026, 04:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 8, 2025

Dégradation des fonctionnalités nécessitants l'envoi d'un email

Detected by Pingoru
Dec 08, 2025, 08:54 AM UTC
Resolved
Dec 08, 2025, 09:15 AM UTC
Duration
21m
Affected: LockSelf Cloud Public
Timeline · 3 updates
  1. investigating Dec 08, 2025, 08:54 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 08, 2025, 09:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 08, 2025, 10:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2025

Erreur lors d'action générant un envoie d'email

Detected by Pingoru
Oct 23, 2025, 12:34 PM UTC
Resolved
Oct 23, 2025, 10:54 PM UTC
Duration
10h 20m
Affected: LockSelf Cloud PublicLockSelf Cloud Privé - Région eu-west-2
Timeline · 3 updates
  1. investigating Oct 23, 2025, 12:34 PM UTC

    L'ensemble des clients de notre offre cloud public ainsi que les clients cloud privés avec l'option SMTP ou l'option lockself-cloud sont impactés.

  2. identified Oct 23, 2025, 12:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 24, 2025, 07:35 AM UTC

    This incident has been resolved.

Read the full incident report →