LockSelf incident

Erreur lors d'action générant un envoie d'email

Minor Resolved View vendor source →

LockSelf experienced a minor incident on October 23, 2025 affecting LockSelf Cloud Public and LockSelf Cloud Privé - Région eu-west-2, lasting 10h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 12:34 PM UTC
Resolved
Oct 23, 2025, 10:54 PM UTC
Duration
10h 20m
Detected by Pingoru
Oct 23, 2025, 12:34 PM UTC

Affected components

LockSelf Cloud PublicLockSelf Cloud Privé - Région eu-west-2

Update timeline

  1. investigating Oct 23, 2025, 12:34 PM UTC

    L'ensemble des clients de notre offre cloud public ainsi que les clients cloud privés avec l'option SMTP ou l'option lockself-cloud sont impactés.

  2. identified Oct 23, 2025, 12:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 24, 2025, 07:35 AM UTC

    This incident has been resolved.