LockSelf is currently experiencing a critical incident affecting LockSelf Cloud Privé - Région eu-west-2, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2026, 05:55 PM UTC
We are currently investigating this issue.
- investigating Jun 24, 2026, 06:05 PM UTC
We are currently experiencing production issues caused by a scheduled maintenance operation conducted by our infrastructure provider, Outscale. Their teams are actively investigating the situation on their end. In the meantime, we have activated our disaster recovery procedures (DRP) to mitigate the impact as much as possible. We will keep you updated as soon as we receive further information from Outscale. We apologize for the inconvenience and thank you for your patience.
- investigating Jun 24, 2026, 06:24 PM UTC
We still have no update from our infrastructure provider, Outscale, regarding the ongoing maintenance and its impact on our services. On our end, our disaster recovery procedures (DRP) are being progressively activated. We are doing everything we can to restore normal service as quickly as possible. We will share a new update as soon as we have more information. Thank you for your continued patience.
- identified Jun 24, 2026, 06:43 PM UTC
Our infrastructure provider, Outscale, has officially declared an incident on their side. No additional information is available at this time — their investigation is still ongoing. On our end, our disaster recovery procedures (DRP) are continuing to be progressively deployed. You can follow Outscale's incident status here: https://status.outscale.com We will share a new update as soon as we have more information. Thank you for your continued patience.
- identified Jun 24, 2026, 07:04 PM UTC
Outscale has provided a first update at 9:02 PM UTC+1. Their teams are still actively working on resolving the incident. No ETA has been communicated at this time. Our disaster recovery procedures (DRP) remain active on our end. You can follow Outscale's incident status here: https://status.outscale.com We will keep you updated as the situation evolves. Thank you for your patience.
- identified Jun 24, 2026, 07:23 PM UTC
No new update from Outscale at this time. Their teams are continuing to investigate and work towards resolving the incident. Our disaster recovery procedures (DRP) remain active on our end while we await further information. You can follow Outscale's incident status here: https://status.outscale.com We will share a new update as soon as we hear from them. Thank you for your continued patience.