Locally incident

Service Interruption

Major Resolved View vendor source →

Locally experienced a major incident on August 7, 2025 affecting Store Locators and Product Locators and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 06:24 PM UTC
Resolved
Aug 07, 2025, 06:50 PM UTC
Duration
26m
Detected by Pingoru
Aug 07, 2025, 06:24 PM UTC

Affected components

Store LocatorsProduct LocatorsBuy it Locally / Carts / TransactionsLocally.comLocally "Pages"Hosted Domains & Sites / Locally Landing PagesSame-day DeliveryInventory IngestionDealer Feed IngestionAPI (v1)

Update timeline

  1. identified Aug 07, 2025, 06:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 07, 2025, 06:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 07, 2025, 06:27 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 07, 2025, 07:13 PM UTC

    This incident has been resolved.