Locally incident

Site outage

Critical Resolved View vendor source →

Locally experienced a critical incident on April 29, 2026 affecting Store Locators and Product Locators and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 04:56 PM UTC
Resolved
Apr 29, 2026, 05:06 PM UTC
Duration
9m
Detected by Pingoru
Apr 29, 2026, 04:56 PM UTC

Affected components

Store LocatorsProduct LocatorsBuy it Locally / Carts / TransactionsLocally.comLocally "Pages"Hosted Domains & Sites / Locally Landing PagesSame-day DeliveryInventory IngestionDealer Feed IngestionAPI (v1)

Update timeline

  1. investigating Apr 29, 2026, 04:35 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 29, 2026, 04:54 PM UTC

    All services are now operational. Monitoring and conducting root cause analysis.

  3. investigating Apr 29, 2026, 04:55 PM UTC

    We are continuing to investigate the root cause.

  4. identified Apr 29, 2026, 04:56 PM UTC

    The root cause has been identified.

  5. monitoring Apr 29, 2026, 04:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 29, 2026, 05:06 PM UTC

    This incident has been resolved.