Locally incident

Increased latency on search endpoints

Minor Resolved View vendor source →

Locally experienced a minor incident on August 31, 2026 affecting Locally.com and Locally "Pages" and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 06:28 AM UTC
Resolved
Aug 31, 2026, 08:14 AM UTC
Duration
1h 45m
Detected by Pingoru
Aug 31, 2026, 06:28 AM UTC

Affected components

Locally.comLocally "Pages"Storefronts

Update timeline

  1. investigating Aug 31, 2026, 06:28 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 31, 2026, 07:02 AM UTC

    We are continuing to investigate this issue.

  3. identified Aug 31, 2026, 07:12 AM UTC

    We have identified the issue and are working on a fix. In the meantime some customers using Storefronts sites and other product search surfaces continue to experience degraded performance.

  4. identified Aug 31, 2026, 07:31 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Aug 31, 2026, 08:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 31, 2026, 08:14 AM UTC

    This incident has been resolved.