Locally Outage History

Locally is up right now

Locally had 31 outages in the last 2 years totaling 248h 5m of downtime — averaging 1.3 incidents per month.

There were 31 Locally outages since May 23, 2024 totaling 248h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.lcly.co

Notice June 18, 2024

Store Locator Issues

Detected by Pingoru
Jun 18, 2024, 03:22 PM UTC
Resolved
Jun 18, 2024, 03:47 PM UTC
Duration
24m
Affected: Store Locators
Timeline · 3 updates
  1. investigating Jun 18, 2024, 03:22 PM UTC

    We have discovered the problems causing issues on Store Locators. Store Locators should be working as expected now.

  2. investigating Jun 18, 2024, 03:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 18, 2024, 03:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 31, 2024

Some data in legacy brand & retailer analytics is currently unavailable

Detected by Pingoru
May 31, 2024, 10:40 AM UTC
Resolved
Jun 10, 2024, 01:44 PM UTC
Duration
10d 3h
Affected: Brand & Retailer Analytics
Timeline · 2 updates
  1. identified May 31, 2024, 10:40 AM UTC

    We have identified an issue with legacy brand and retailer analytics data dashboards in Station. Data from the last 4-6 days is incomplete. We are working on a fix and will update this page accordingly. Please contact your account manager if you require data from the last week. Thanks for your patience as we resolve the problem.

  2. resolved Jun 10, 2024, 01:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 28, 2024

Legacy retailer and brand analytics outage

Detected by Pingoru
May 28, 2024, 07:13 PM UTC
Resolved
May 28, 2024, 11:16 PM UTC
Duration
4h 2m
Affected: Brand & Retailer Analytics
Timeline · 2 updates
  1. investigating May 28, 2024, 07:13 PM UTC

    We are currently investigating this issue.

  2. resolved May 28, 2024, 11:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2024

Outbound emails are failing

Detected by Pingoru
May 27, 2024, 01:59 PM UTC
Resolved
May 27, 2024, 02:33 PM UTC
Duration
33m
Affected: Buy it Locally / Carts / Transactions
Timeline · 3 updates
  1. identified May 27, 2024, 01:59 PM UTC

    We have identified an issue with one of our SMTP providers. This is causing email to not be delivered. We are awaiting a status update and will post here when the issue is fully resolved or we have more information.

  2. monitoring May 27, 2024, 02:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2024, 02:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 23, 2024

Brief outage on Store and Product Locators

Detected by Pingoru
May 23, 2024, 01:15 PM UTC
Resolved
May 23, 2024, 08:00 AM UTC
Duration
Timeline · 1 update
  1. resolved May 23, 2024, 01:15 PM UTC

    We experienced a brief outage of Store and Product Locators for roughly 45 minutes. The issue was identified and resolved. All functionality has returned to normal.

Read the full incident report →

Notice May 23, 2024

Partial Outage

Detected by Pingoru
May 23, 2024, 12:46 PM UTC
Resolved
May 23, 2024, 08:00 AM UTC
Duration
Timeline · 1 update
  1. resolved May 23, 2024, 12:46 PM UTC

    Store Locator and Product Locator is down.

Read the full incident report →