Locally incident

Daily ShopSense reports & Inventory Ingestion experiencing errors

Minor Resolved View vendor source →

Locally experienced a minor incident on August 20, 2025 affecting Inventory Ingestion and API (v2 / Headless, Cart, ShopSense, and Marketing) and 1 more component, lasting 6h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 01:22 PM UTC
Resolved
Aug 20, 2025, 08:02 PM UTC
Duration
6h 39m
Detected by Pingoru
Aug 20, 2025, 01:22 PM UTC

Affected components

Inventory IngestionAPI (v2 / Headless, Cart, ShopSense, and Marketing)Brand & Retailer Analytics

Update timeline

  1. identified Aug 20, 2025, 01:22 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 20, 2025, 01:23 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 20, 2025, 02:51 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 20, 2025, 08:02 PM UTC

    This incident has been resolved.