Locally incident

Daily ShopSense reports delayed

Minor Resolved View vendor source →

Locally experienced a minor incident on September 13, 2025 affecting API (v2 / Headless, Cart, ShopSense, and Marketing), lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2025, 12:41 PM UTC
Resolved
Sep 13, 2025, 01:26 PM UTC
Duration
45m
Detected by Pingoru
Sep 13, 2025, 12:41 PM UTC

Affected components

API (v2 / Headless, Cart, ShopSense, and Marketing)

Update timeline

  1. investigating Sep 13, 2025, 12:41 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 13, 2025, 12:43 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 13, 2025, 12:45 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 13, 2025, 02:19 PM UTC

    This incident has been resolved.