LlamaIndex incident

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Major Resolved View vendor source →

LlamaIndex experienced a major incident on March 10, 2025 affecting LlamaParse API, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 07:55 PM UTC
Resolved
Mar 10, 2025, 08:18 PM UTC
Duration
22m
Detected by Pingoru
Mar 10, 2025, 07:55 PM UTC

Affected components

LlamaParse API

Update timeline

  1. investigating Mar 10, 2025, 07:29 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 10, 2025, 07:55 PM UTC

    We are continuing to investigate this issue. In the meantime, please use https://cloud.eu.llamaindex.ai

  3. investigating Mar 10, 2025, 08:03 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 10, 2025, 08:17 PM UTC

    Resolved incident

  5. resolved Mar 10, 2025, 08:18 PM UTC

    This incident has been resolved.