LlamaIndex incident

LLamaIndex Sparse Retrieval Outage

Critical Resolved View vendor source →

LlamaIndex experienced a critical incident on April 29, 2025 affecting LlamaParse API, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 05:11 PM UTC
Resolved
Apr 29, 2025, 08:44 PM UTC
Duration
3h 33m
Detected by Pingoru
Apr 29, 2025, 05:11 PM UTC

Affected components

LlamaParse API

Update timeline

  1. investigating Apr 29, 2025, 05:11 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 29, 2025, 05:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2025, 08:44 PM UTC

    This incident has been resolved.