LiveAgent incident

Service degradation on EU and US accounts

Resolved on June 23, 2026.

investigating Jun 23, 2026, 03:36 PM UTC

Service degradation on EU and US accounts

Started
Jun 23, 2026, 03:36 PM UTC
Resolved
Jun 23, 2026, 03:36 PM UTC
Duration
–
Detected by Pingoru
Jun 23, 2026, 03:36 PM UTC

Update timeline

  1. monitoring Jun 23, 2026, 12:00 AM UTC

    layout: post title: Service degradation in ue1 status: resolved severity: degradation date: 2026-06-23 20:40 UTC resolvedDate: 2026-06-23 21:41 UTC clusters: [ue1] services: [all] incident_states: status: investigating content: ‘We are currently experiencing service degradation affecting all services in the ue1 region. Users may encounter slower responses or intermittent issues while using the platform. Our server administration team is actively investigating and working to resolve the issue, and further updates will follow as more information becomes available.’ status: resolved content: “We are pleased to inform you that the recent degradation has been successfully resolved, and all affected services have been fully restored. Our infrastructure administrators will remain monitoring the situation further. We sincerely apologize for any inconvenience this degradation may have caused and appreciate your patience and understanding.”

  2. investigating Jun 23, 2026, 03:36 PM UTC

    Service degradation on EU and US accounts

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