Lithic incident

Empty Visa printable reports delivered

Ongoing since 04:02 PM UTC.

investigating Nov 06, 2026, 04:31 PM UTC

Visa printable reports were regenerated and sent out. These are expected to be delivered over the next hour. Please reach out to support if you have not yet received an updated report.

Started
Nov 06, 2026, 04:02 PM UTC
Resolved
Ongoing
Duration
● 1h 22m
Detected by Pingoru
Nov 06, 2026, 04:02 PM UTC

Update timeline

  1. investigating Nov 06, 2026, 04:02 PM UTC

    Visa printable reports for November 6, 2026 were delivered as empty files. We're investigating and will send corrected reports once they're available. The underlying settlement data is complete and can be retrieved now through the Network Totals API. Card processing and settlement are not affected.

  2. investigating Nov 06, 2026, 04:31 PM UTC

    Visa printable reports were regenerated and sent out. These are expected to be delivered over the next hour. Please reach out to support if you have not yet received an updated report.

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